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Survicate Features and Benefits
Here are some key features and benefits of Survicate.com:
Key Features:
- Customized Surveys: Create customized surveys to start receiving customer feedback within minutes.
- Targeted Surveys: Run targeted surveys across various channels: email and link, on your website, in-product, or in mobile apps.
- Integrations: Integrate Survicate with existing tools like Hubspot, Salesforce, and Mailchimp through one-click, native integrations for a more holistic understanding of customers.
- Partial Survey Responses: Capture partial survey responses and strategically target surveys to engage the right audience at the optimal time.
- AI Analysis: Analyze customer insights using AI, which sorts feedback into clear topics and categories.
Benefits:
- Insights: Get constant streams of insights from customers from multiple touchpoints to better understand their needs and preferences.
- Feedback: Learn what customers think of your website, app, product, or customer service and get data to validate ideas.
- Continuous Feedback Collection: Automate continuous feedback collection to track and improve key metrics over time.
- Action on Feedback: Act on feedback to increase customer satisfaction and loyalty, build better products, and develop more effective marketing strategies.
These features and benefits make Survicate a powerful tool for collecting and analyzing customer feedback.
Survicate Pricing
Survicate.com offers several pricing plans to cater to different needs:
- Free Plan: This plan is available for unlimited use with limited features.
- Essential Plan: Priced at $65 per month.
- Professional Plan: Priced at $129 per month.
- Ultimate Plan: Priced at $289 per month.
- Enterprise Plan: This plan offers custom features and is priced accordingly.
The final cost of the paid plans depends on the features needed and the number of responses to be collected. An annual plan offers a discount equivalent to two months off. For more detailed information, it's recommended to visit the official website or contact Survicate's customer support.
Payment Method
Survicate.com accepts all major credit cards (Visa, Mastercard, Discover, American Express) and PayPal as payment methods. For the Enterprise plan, wire transfers are also accepted. It's possible to change the billing information and find past invoices under the Subscription > Billing tab after subscription activation. This is only available for Owners and Subscription Managers. Past invoices can be found under the Billing tab at the bottom of the screen, where a PDF copy can be downloaded. For any issues while changing billing info or downloading invoices, support is available via chat or email at support@survicate.com.
Survicate FAQs
Survicate Alternatives
Here are the top 10 alternatives to Survicate.com:
- SurveyMonkey
- Typeform
- Alchemer Survey
- Hotjar
- Surveysparrow
- Qualaroo
- ProProfs Survey Maker
- Mopinion
- Qualtrics
- KwikSurveys
Each of these platforms offers unique features and capabilities that may better suit specific needs. It's recommended to explore each one to find the best fit.
Survicate Return Policy?
Survicate.com has a specific policy regarding refunds. Refunds are not offered, so it's crucial to terminate the subscription before the new billing cycle begins. After cancellation, the subscription remains active until the start of the new billing cycle. For any questions or further assistance, reaching out to the team via chat or email at support@survicate.com is recommended. In case of any issues or complaints with service quality, billing, invoicing, or concerns about policies, customers are encouraged to reach out.
How To Open A Survicate Account?
To open an account on Survicate.com, follow these steps:
- Visit the Survicate.com website.
- Click on the Sign Up button.
- Fill in the required details and complete the registration process.
- After signing up, a free 10-day trial of the Business plan is automatically activated with a 25-response limit.
- If no upgrade to any paid plans is made within 10 days, the account automatically moves to the free account, which can be used with no time limit.
Remember, creating surveys, modifying their design, and customizing questions can be done once logged in. The dashboard provides options to create surveys, send out email and link surveys, run web surveys, connect integrations, and analyze results. For any further assistance, reach out to the support team via chat or email at support@survicate.com. Enjoy exploring Survicate!
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